Optam Building Group is committed to providingquality services to you and this policy outlines our ongoing obligations to youin respect of how we manage your Personal Information.
We haveadopted the Australian Privacy Principles (APPs) contained in the Privacy Act1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use,disclose, store, secure and dispose of your Personal Information.
A copyof the Australian Privacy Principles may be obtained from the website of TheOffice of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
PersonalInformation is information or an opinion that identifies an individual.Examples of Personal Information we collect include: names, addresses, emailaddresses, phone and facsimile numbers.
ThisPersonal Information is obtained in many ways including by phone, email, ourwebsite and through various other forms of contact we may have with youand from third parties. We don’tguarantee website links or policy of authorised third parties.
Wecollect your Personal Information for the primary purpose of providing our servicesto you, providing information to our clients and marketing. We may also useyour Personal Information for secondary purposes closely related to the primarypurpose, in circumstances where you would reasonably expect such use ordisclosure. You may unsubscribe from our mailing/marketing lists at any time bycontacting us in writing.
When wecollect Personal Information we will, where appropriate and where possible,explain to you why we are collecting the information and how we plan to use it.
Sensitiveinformation is defined in the Privacy Act to include information or opinionabout such things as an individual’s racial or ethnic origin, politicalopinions, membership of a political association, religious or philosophicalbeliefs, membership of a trade union or other professional body, criminalrecord or health information.
Sensitiveinformation will be used by us only:
- For a secondary purpose that is directly related to the primary purpose
- For the primary purpose for which it was obtained
- With your consent; or where required or authorised by law.
Wherereasonable and practicable to do so, we will collect your Personal Informationonly from you. However, in some circumstances we may be provided withinformation by third parties. In such a case we will take reasonable steps toensure that you are made aware of the information provided to us by the thirdparty.
Disclosure of Personal Information
YourPersonal Information may be disclosed in a number of circumstances includingthe following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
YourPersonal Information is stored in a manner that reasonably protects it frommisuse and loss and from unauthorized access, modification or disclosure.
Whenyour Personal Information is no longer needed for the purpose for which it wasobtained, we will take reasonable steps to destroy or permanently de-identifyyour Personal Information. However, most of the Personal Information is or willbe stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You mayaccess the Personal Information we hold about you and to update and/or correctit, subject to certain exceptions. If you wish to access your PersonalInformation, please contact us in writing.
OptamBuilding Group will not charge any fee for your access request, but may chargean administrative fee for providing a copy of your Personal Information.
In orderto protect your Personal Information we may require identification from youbefore releasing the requested information.
Maintaining the Quality of your Personal Information
It is animportant to us that your Personal Information is up to date. We will takereasonable steps to make sure that your Personal Information is accurate,complete and up-to-date. If you find that the information we have is not up todate or is inaccurate, please advise us as soon as practicable so we can updateour records and ensure we can continue to provide quality services to you.
ThisPolicy may change from time to time and is available on our website.